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We strive to deliver four fundamentals:
1. The use of the highest quality original parts
2. Transparent pricing & part quality information
3. Quality workmanship & QC testing.
4. A fast repair
Investing significant amounts of time & money into quality control, communication and research gives us confidence that we are offering the best possible repair service.
We supply courtesy iPhone 5c & Samsung S6 loan phones for use while your device is getting repaired.
We procure new original parts**
Although more expensive, original parts have a better build quality, use original Gorilla Glass (on screen replacements) & last about 3-4 times as long as a copy or aftermarket part.
High warranty rates, faulty parts & quality issues relating to copy / aftermarket parts is not worth the trouble so it’s in our best interest to procure the best.
**The only exception to this is iPhone screens where we offer original and a discounted refurbished quality. Read More Here
Lithium in batteries, chemicals used in screens / LCD’s and metals used on motherboards cause significant enviornemental damage, which makes “e-Waste” a major issue worldwide.
Like all Kiwi’s, we love our country so we pay for all discarded parts to be collected and recycled via a local E-Waste company to be sent overseas so the metals can be recycled and harsh chemicals disposed of in an environmentally friendly way.We also offer a free service to anyone who wants to dispose of their phone, laptop or tablet so its does not end up in NZ’s landfill and contaminate our environment.Be smart with E-Waste, if we are not local Google your nearest E-Waste disposal centre.
All repairs are backed by a 4 month warranty. Generally any issue is fixed on the spot.
Most repairs, including battery & screen replacements, ared fixed in 1 hour, however we do recommend booking an appointment to ensure we have the part in stock, are not backlogged and the repair can be completed in that time frame.
– Genuine Leather Cases
– Tempered glass screen protectors
– iPad cases
– Apple chargers
– SD / USB memory